Privacy and Discretion for Clients

This guide is intended as general information for adults. Individual circumstances and applicable rules can differ. Take time to make informed decisions, protect your privacy and seek qualified independent advice where appropriate.

Limit what you share

Only provide information needed to discuss the enquiry. Avoid sending workplace details, home address, identity documents or personal social profiles unless there is a clear and legitimate reason.

Secure your accounts

Use unique passwords, device locks and multi-factor authentication. Be cautious of unexpected links, attachments and requests for verification codes. Review browser autofill and shared-device settings.

Respect the other person’s privacy

Do not record, screenshot, publish or forward private images or conversations without permission. Do not attempt to identify someone’s private address, family members or personal accounts.

Understand digital traces

Messages, payment records and browser history may be stored by devices or services. Review your own privacy settings, but do not delete or alter evidence if you need to report fraud or threats.