This guide is intended as general information for adults. Individual circumstances and applicable rules can differ. Take time to make informed decisions, protect your privacy and seek qualified independent advice where appropriate.

Who handles the enquiry?

With an independent provider, communication may be direct. An agency may receive the initial enquiry and coordinate availability or provide information. The precise arrangement differs, so ask who you are communicating with and who is responsible for confirming details.

Information and expectations

An agency listing is not a guarantee of availability or a particular outcome. Profiles should be treated as introductions, with details confirmed directly through the stated process. Independent providers also need space to assess enquiries and decide whether to accept them.

Fees and payment clarity

Ask whether a quoted amount includes all relevant charges and whether any deposit applies. Understand who receives the payment, what it secures and what happens if plans change. Do not pay an unexplained fee to an unrelated person.

Respect autonomy

Whether a provider is independent or represented by an agency, the provider retains personal boundaries and the right to decline. A booking request or payment does not override consent.

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